How does this work?

Choose your favorite design, and check out by making your payment. Be sure to completely fill out the order form requesting your personalized information. We can customize fonts or texts during the proofing process. Nothing is printed without your approval. Once payment is made, you will be directed to upload or e-mail your photo(s) to us. Once we receive your order and photos, you will receive an e-mailed proof within 1-2 business days.  We will make any corrections or changes as needed.  Please allow 1 business day for any changes or updates.  If you decide to cancel your order after your proof has been completed but prior to printing, you will be refunded all but $25 to cover our designer's time. We will make 2 proofs with your photos, but additional photo changes will cost $10 per new proof. All text changes are included at no cost.

Please note, once a design is purchased, we are unable to change your request to a different/new design, as we work with multiple designers and their own, individualized products. All purchases are final.

I approved my order, when will I receive the items?

From the time you finalize your proof , it will take approximately 3-7 business days for your order to arrive (within the US).  Photo cards will arrive within a few days. Cardstock and mulitple-item orders, such as both cards and address labels, typically take an additional 3-4 day delivery time.  We encourage you to place your order well in advance of your event.  Keep in mind, we do not have ultimate control over our shipping vendors, and delivery times are NOT guaranteed.  If you have time limitations, please utilize our design only service.  We do not provide refunds for late packages.  Again, please order in plenty of time prior to your event.

What if I have a problem with my order once I've received it?

Please contact us at service@sweetpeagreetings.com. Be sure to include your order ID number in the subject line. If the error was made by SweetPeaGreetings AFTER the proofing process was completed, we will reprint at our cost. We do reserve the right to request the cards in error be returned to us prior to a reprint. We do not offer free reprints or refunds for errors that were present but not caught during the proofing process. Please be aware that we are not responsible for color variances in computer monitors. The color on your screen may not be identical to the printed product. Please read through our FAQ's as well, as that may answer any question you may have about reprinting and correcting orders.